Get your questions and concerns answered here. At Soluna For Women, we pride ourselves on exceptional customer service, and want to provide you with as much information as we can.

 

Frequently Asked Questions

 

Q: What is Private Glow?

A: Private Glow is a moisturizing intimate wellness formula made with thoughtfully selected, naturally-derived ingredients. It is designed to support comfort, softness, and silky glide for women experiencing intimate dryness during midlife and menopause.

Q: How do I use Private Glow?

A: Apply a small amount to intimate skin daily as part of your self-care routine. You can also apply before intimate moments for added softness and glide.

Q: Is Private Glow safe?

A: Private Glow is formulated with naturally-derived ingredients, is free from parabens, silicones, synthetic chemicals, and artificial fragrances. Each batch is tested at our FDA-registered manufacturing facility for microbials and pH balance (3.8–4.7). If you have specific health concerns, please consult your healthcare provider.

Q: What is your satisfaction guarantee?

A: We want every customer to feel confident in their purchase. If you are not satisfied, contact us within 30 days for a full refund. Due to the intimate nature of this product, we are unable to accept physical returns — but we will issue a refund if you’re not 100% happy.

Q: How long does shipping take?

A: We work quickly to ship your order. Once shipped, you’ll receive a tracking email. Delivery times vary by location.

Q: Where is Private Glow made?

A: Private Glow is manufactured and shipped from the United States. We carefully select our manufacturing partners to ensure quality and safety.

Q: How much does shipping cost?

A: Shipping is calculated based on your location and order size. You’ll always see the shipping cost before completing your purchase.

Q: Can I use Private Glow every day?

A: Yes! Private Glow is designed to be used as part of your daily intimate self-care routine for ongoing comfort and moisture.

Q: What size is the bottle?

A: Private Glow comes in a 3.7 oz bottle.

 

If you have any other questions please go to the contact page on the menu to submit the form. Thank you!